Who’s behind your morning cup of ORGANO coffee? Who ensures those rich, aromatic brews infused with powerful Ganoderma mushrooms are always available and of the highest quality? Let’s pull back the curtain and introduce you to some passionate people who make ORGANO what it is today.
We caught up with several team members to learn about their roles, their favorite products, and their vision for ORGANO’s future. What we found was a common thread: love for what they do, dedication, and a family-like bond that makes our company special.
From Customer Service Rep to AVP: Growth from Within
Holly Xu’s journey at ORGANO is very special. She started as a Customer Service Representative in 2010, and now she’s the AVP of Global Support Services. 
“ORGANO has always believed in recognizing and developing talent from within,” Holly shares. “It has been a place of inspiration, opportunity, and purpose.”
This growth-oriented culture has been ingrained in the company from its beginning.
Lloyd Dy, who joined in 2015 as an Administration Manager, then moved on to Supply Chain and Logistics Manager in 2018. “Being part of a company that prioritizes growth, both individually and collectively, has been a truly rewarding experience. It’s rare to find a workplace that nurtures your development while making you feel truly valued, and that’s exactly what ORGANO has been for me,” he says.
Coffee, Cocoa, and Community
When it comes to favorite products, our team members are just as passionate as our customers!
Maria Arias, Brand Manager with 11 years at ORGANO, can’t get enough of the Royal Black Coffee with its triple mushroom blend. “It’s the perfect balance of bold and smooth. Plus, with the added benefits of Ganoderma of course!”
Joseph Gotinga, Production Manager, who’s been with us for 14 years, confesses he has a sweet tooth: “I love Hot Cocoa. I find it to be very versatile: you can mix it with coffee, drink it by itself, and my favorite, I mix it with oatmeal.”
Lloyd enjoys the Mocha, comparing it to “a dessert in a cup. Every sip brings back that nostalgic feeling of being a kid, enjoying a scoop of ice cream on a lazy Sunday.”
For Holly, it’s the Organic King of Coffee. “It’s not just a great-tasting coffee but also infused with organic Ganoderma spore powder, making it a healthier choice I feel good about every day.”
Michiko Tiolengco, who’s been providing customer support since 2010, has crafted her signature blend: “My go-to drink is Mocha mixed with King of Coffee. I enjoy the blend of bitter and slightly sweet flavors; it’s the perfect combination for me.” Her creative concoction showcases how versatile our products can be when you get a little experimental.
Tested. Loved. Recommended by us. See why these picks are our team’s top choice — CLICK TO EXPLORE.
More Than Just a Workplace: The ORGANO Family
Something that also stands out in our conversations is how ORGANO feels like family to so many team members.
“From the very beginning, it has felt like so much more than just a workplace, it feels like family,” Lloyd shares. “There’s a genuine sense of connection, support, and shared purpose that runs through every part of the company.”
Joseph, who manages the Creative Team, speaks about the collaborative spirit: “We work closely with the talented and intelligent members of the marketing team. We bring their ideas to life.”
This sense of teamwork extends to how the company supports its distributors and customers. Holly notes that one thing many customers might not know is “just how much care happens behind the scenes. Whether it’s in our call centers, distribution network, or product sourcing, every detail is handled with a deep sense of responsibility and heart.”
Michiko adds, “We dedicate a lot of effort behind the scenes to find the best and most practical solutions, especially when it comes to supporting our Distribution Partners / Retail Customers.”
When asked about their proudest achievements at ORGANO, our team members pointed to how their work impacts others. Maria is “most proud of seeing how our work impacts lives, whether through health, opportunity, or personal growth.”
For Holly, building the global customer support network stands out: “We built our call centers from the ground up, expanding into key markets, trained a world-class team, and implemented best practices that allowed us to meet and exceed our customers’ expectations.”
Angela Antonio, Senior Manager of Procurement who has been with ORGANO for 14 years, takes pride in “finding factory direct suppliers and trade partners that help reduce the overall cost of our products”, efforts that directly benefit our customers.
Looking Forward: ORGANO’s Bright Future
Our team members share an optimistic vision for ORGANO’s future, seeing new paths and new products on the horizon. Joseph says, “I am a dreamer and the biggest optimist. I have seen the company at its highest, and I believe we will dominate once again. Our products are far superior and innovative than other companies.”
Maria envisions “ORGANO continuing its global expansion as more people prioritize health and wellness. With an ever-growing community and exciting new products, we’ll keep leading with purpose and staying at the forefront of meaningful change.”
Lloyd is particularly excited about the company’s wellness direction: “The sky’s the limit for ORGANO as we continue to expand our product line. What excites me most is the direction we’re heading, toward wellness.”
Andrew Tam, Web Manager for seven years, sees technology playing a key role: “I envision ORGANO integrating artificial intelligence to help customers discover the products that best suit their individual needs and preferences.”
The next time you enjoy your ORGANO coffee, tea, or hot cocoa, remember the dedicated team behind it! People who believe in the products, care deeply about quality, and work tirelessly to bring the treasures of the earth to your cup.
Ready to experience what our team is so passionate about? Explore our full product line and find your new favorite today. Your morning routine will thank you!
About ORGANO®
Founded in 2008 as Organo Gold, ORGANO® is dedicated to bringing the benefits of the earth’s nutritional riches to people throughout the world via its premium products that can be used daily to help to achieve a more energetic and healthier lifestyle.
#WeAreOrgano