Is your business thriving? Do you have what you need to run it effectively? Would you like to optimize certain ways and generate more opportunities? If so, it’s likely time to take a step back and look at what is working well and what needs changing.
In this blog post, we’ll discuss three simple ways to listen to your customers and grow your business: find out what they want, incorporate their feedback into your daily work, and make them feel valued. You can do these things without overthinking or spending money.
Find out what your customers want
The first and most important step to growing your business is to find out what your customers want. If you don’t know what they want, you can’t give it to them; you can only sell what they’ve bought before. Therefore, to grow your business, you need to find out what your customers want.
There are a few ways you can go about this. First, through customer research, you can speak to your customers directly to find out what their pain points are and how ORGANO can be part of that solution. Our mixers and pamper sessions are a great way to address those needs or find out about them.
Incorporate their feedback into every step of your journey
Once you have a better idea of what your customers need, you can then start to incorporate feedback into every step of their journey with your business. How do you do this? Well, you can address their immediate needs or problems in your next event or create a special one for people who share their same concerns!
You can also incorporate customer feedback into your sales process. Instead of relying on hard selling and pushing the product, you can use customer feedback to help you craft a sales approach that is both effective and personal, a simple text message or email using OGPulse can make a difference. This can help you build long-term, trusting relationships with your customers.
Make your customers feel valued
While you focus on delivering amazing products and services into the hands of your customers, you can further grow your business by making your customers feel valued.
To value your customers is to make them feel that they are important, that their thoughts, and their concerns matter. Simple acts like remembering their favorite product, spending some time to talk about their wellness or life goals, and engaging in conversations about things that they care most about goes a long way. You can send your customers personalized thank-you notes after they make a purchase from you or notify them when their favorite product is back in stock. You can also make it a part of your business’ culture to invite your customers to events they may enjoy.
Business growth happens through a variety of channels. Finding ways to make your customers happy and valued will help you grow your OG business. Customers don’t just buy products; they buy experiences. And to experience something, customers need to feel something… so, what emotion do you want to trigger in them?
Founded in 2008 as Organo Gold, ORGANO™ is dedicated to bringing the benefits of the earth’s nutritional riches to people throughout the world via its premium products that can be used daily to help to achieve a more energetic and healthier lifestyle.